TeeQue Recruitment: Leading the Way in IT Management Talent Solutions
Industry Insights
Steering the Digital Future with IT Management
The landscape of IT management is continually evolving, reflecting the fast-paced nature of technology. Insights from the industry reveal:
- Growing Importance: IT management roles are increasingly pivotal in strategic decision-making processes in businesses.
- Technological Advancements: Keeping pace with rapid technological changes is a key challenge for IT managers.
- Diverse Industry Applications: IT management is crucial across various sectors, from finance and healthcare to retail and government.
- Competitive Compensation: IT management positions often offer attractive salaries and benefits, commensurate with their responsibility.
- Continuous Professional Development: The dynamic IT environment demands ongoing learning and adaptation from IT management professionals.
- Transform Your IT Leadership with TeeQue’s Recruitment Expertise
Embark on a journey to redefine IT management in your organization or to take your IT management career to new heights with TeeQue Recruitment. Connect with us to explore how we can assist you in finding the perfect IT management role or candidate.
IT Management Positions Available
Location: Remote
Job Description:
With almost two decades of experience in Information Technology, I currently work as a senior system support engineer at Business Connexion, where I am responsible for service delivery of a contact centre consisting of hardware, software, desktop, server, and application support for 175 users and 26 mailboxes with 3 different IVR’s, ensuring that these systems are available and reliable, as well as overseeing and coordination of third-party vendors and upgrade projects. With extensive knowledge on how call centre application software evolved over the years, I have gained experience from the most common, to most complex issues there are and often find myself in troubleshooting situations where I coordinate all the different service providers to find solutions to difficult situations. Customer Service is one of the toughest industries to work in, and because of the many systems that interfaces with a contact centre, one must be able to look at problems in a logical way. My studies as well as experience over the years have enabled me to understand the entire process from end to end, to be a system thinker and provide valuable input on a variety of topics, from setting up customer contracts to technical solutions that is required. I decided to further enhance my business acumen with a degree in Business Management which I am completing part time and plan to finish by 2024.